Pinecone offers three different pod types: s1, p1, and p2. Each pod type offers different levels of performance and cost that users can take advantage of. Pinecone is SOC2 Type II compliant and users accept the End-User License Agreement when creating an account.
Pinecone bills users for pod-hours used in 15-minute increments. Pre-commitment discounts and Enterprise Dedicated pricing are available.
Managing Your Subscription
Users can manage their subscription directly in the console and contact Pinecone for help with sizing and testing. If you already have an index with a pod running it will start charging for that pod after you upgrade to the standard plan or enterprise plan. The reason it is no longer free is it is subject to higher level SLAs and support.