We're here to help.

For an update about our incident from March 1st affecting Starter (free) tier indexes, please see our pinned post on the Community forum.

Platform status:

On the Starter plan?

Post on our forums to receive support from us and the Pinecone community. Please make sure to view our docs and learning center for self-help.

Visit the community forums

On a Standard or Enterprise plan?

Paid accounts include prioritized support for all matters. Contact our customer support team by submitting a ticket.

Submit a ticket